Terms of Use

Summary

These Terms apply to any person (hereinafter referred to as the "Customer") who uses the global online shopping service TOKYO MANGA BASE (hereinafter referred to as the "Service") provided by transcosmos inc. (hereinafter referred to as the "Company"). By using this website, you agree to all the provisions of these Terms and shall comply with applicable laws. If you do not agree to these Terms, you shall not use this website.
The sale of products on this website is carried out by Global-e Japan k.k. If you do not agree to Global-e Japan k.k.'s Terms of Sale (https://www.global-e.com/tos) as well, you shall not use this website.

Section 1. Customers and Members

  1. As used in these Terms, the term "Customer" means a person who has agreed to these Terms and has viewed, searched, or otherwise used the Service. This term includes the "Member" set forth in the following paragraph.
  2. As used in these Terms, the term "Member" means a person who has agreed to these Terms and completed membership registration by the procedure prescribed by the Company.
  3. The Customer shall use the Service under the agreements applicable to the Service and is deemed to have validly agreed to these Terms by using the Service.

Section 2. Membership Registration

  1. If the Customer wishes to purchase a product through the Service, they shall complete membership registration in advance. Membership registration is free.
  2. By agreeing to these Terms, the Customer who wishes to register shall become subject to membership registration through the procedure prescribed by the Company. The procedure of membership registration shall be completed by the person who wishes to enroll. The Company does not accept registration by an agent.
  3. The Company may refuse registration when the applicant's membership has previously been terminated for violation of these Terms.
    (i)When the membership application contains a false statement
    (ii)When the applicant has caused a delay to the Company's services, including but not limited to a delay in payment; a situation where the Customer refuses to receive a product or leaves the Service unusable for an extended period; or a refusal to return or exchange a product without legitimate grounds
    (iii)When the applicant has previously violated any prohibition prescribed in these Terms
    (iv)When the Company reasonably judges that registration approval is inappropriate for the provision and operation of the Service

The Member shall promptly update their registration information in accordance with the procedure prescribed by the Company whenever any changes occur. The Company shall not be liable for any damages incurred by the Member as a result of failing to update their membership registration in a timely manner.

Section 3. Membership ID and Password Management

  1. The Member shall properly manage and safeguard their member ID and password at their own risk and shall not transfer or lend them to any third party. Any communication or instruction given to the Company using the Member's ID and password shall be deemed to be the Member's authentic expression of intent.
  2. The Member shall be responsible, at their own risk, for any damages arising from incidents involving their ID and password, including but not limited to inadequate management, misuse, or unauthorized use by a third party.

Section 4. Handling of Personal Information

  1. The Company shall handle the Customer's personal information in accordance with the provisions of this Section, and the Customer agrees that the Company shall handle their personal information in accordance with this Section.
  2. Privacy Policy: The Company recognizes the importance of the personal information of the Customer using its online shopping website. In order to ensure thorough protection of such personal information, the Company has established its Privacy Policy in compliance with applicable laws, regulations, and norms relating to personal information protection.
    * The provisions of the Privacy Policy are available at the following link.

Section 5. Purchase of Products

  1. After purchasing a product, the Member shall enter the required information for the order and click the order button to complete the application.
  2. Notwithstanding the provision of the preceding paragraph, the Company may cancel a sales contract and take other necessary measures if the Member has committed any wrongful or inappropriate act in use of the Service.
  3. The Customer shall, at their own risk, make a purchase on this website in compliance with the laws of their own country.

Section 6. Changes in Product Prices and the Service

  1. The price of any product is subject to change without notice.
  2. The Company reserves the right to change or discontinue the Service (or any part or content thereof) without notice at any time.
  3. The Company shall not be liable to the Customer or any third party for any change, price change, suspension, or discontinuation of the Service.

Section 7. Payment

  1. The sales price of each product is indicated.
  2. The following payment methods are available: credit cards, PayPal, Apple Pay, Klarna, Alipay, AlipayHK, OVO, GoPay, Dana, Kakao, GrabPay MY, MOLPay, GCash, and GrabPay SG.
  3. The payment due date may vary depending on the closing date of the Customer's credit card and their terms of contract. For details, please contact the respective payment service provider.

Section 8. Cancellation, Return and Exchange

  1. Cancellations, returns, or exchanges due to the Customer's convenience will not be accepted.
    (For orders placed in South Korea, such requests are accepted within seven days of product arrival.)
  2. Cancellations, returns and exchanges will be accepted within seven days of product arrival in the event of any issue arising from the Company's negligence, including product defects (such as damage, water exposure, or malfunction) or loss during delivery. In such cases, please contact the customer center through the inquiry form.

Section 9. Customer's Liabilities

The Customer shall be liable for any acts and any resulting consequences arising from the use of the Service.

Section 10. Prohibitions

The Customer shall not commit any of the following acts. The Customer shall be liable for any damage caused to the Company or a third party.
(1) Unauthorized use of a member ID or password
(2) Transferring or lending a member ID or password
(3) Using false information for membership registration
(4) Obstructing the Service, including but not limited to falsifying information on the Company's webpage or transmitting a harmful computer program to it
(5) Infringing the trademark rights, copyrights, privacy, and other rights of other Customers, a third party, or the Company. Causing annoyance, disadvantage, or damage to other Customers, a third party, or the Company
(6) Violating public policy or any applicable laws and regulations
(7) Other acts that the Company reasonably deems inappropriate, including but not limited to violations of these Terms or acts damaging the Company's credibility

Section 11. Disclaimers by the Company

  1. The Company provides the Service on an "as is" and "as available" basis and makes no warranty, express or implied, as to fitness of the Service for the Customer's particular purpose, expected functionality, product value, usefulness, accuracy, or other relevant attributes.
  2. The Company shall not be liable for any damages incurred by the Customer due to the Service, except for damages attributable to the Company.
  3. The Company may, at its discretion, change the Service without prior notice. To the extent permitted by law, the Company shall not be liable for any damages caused to the Customer thereby.
  4. In accordance with the provision of Section 9, Paragraph 2 of these Terms, the Company shall handle damages caused by defects in products sold through the Service. However, to the extent permitted by law and regulations, the Company shall not be liable for any other obligations regarding such damages.
  5. If the delivery address is unknown, the Company shall be relieved of the obligation to ship the product to the delivery address specified at the time of application or the registered contact address.
  6. In the event of indemnification, the Company shall compensate the Customer for any direct or actual damages incurred, regardless of cause. Monetary damages shall not exceed the amount actually paid by the Customer to the Company during six months preceding the occurrence of the damage, except where the damage results from the Company's willful misconduct or gross negligence. However, the Company shall not be liable for any incidental damage, indirect damage, consequential damage, loss of profit, or other similar damages.

Section 12. Suspension and Termination of the Service

In any of the following events, the Company may suspend or terminate all or part of the Service without prior notice to the Customer. To the extent permitted by law, the Company shall not be liable for any damage incurred by the Customer as a result of such termination or suspension.
(i) When system maintenance of this website is performed
(ii) When it becomes difficult to operate the system of this website
(iii) When it becomes difficult to provide the Service due to natural disasters, including but not limited to fires, earthquakes, and power outages
(iv) When the Company determines that it is difficult to continue providing the Service due to unavoidable circumstances

Section 13. Copyright

The copyright of all works (including but not limited to images, audio files, and music) posted on this website belongs to the Company or the relevant right holders. The Customer may not use or reproduce these works without permission.

Section 14. Transfer of Contractual Status

  1. The Customer may not transfer, assign, pledge, or otherwise dispose of their contractual status, rights, or obligations regarding the use of the Service, without the Company's prior written consent.
  2. The Company may transfer the business relating to the Service and transfer the contractual status, rights, and obligations regarding the Service to a transferee of such business. The Customer shall approve such transfer in advance.

Section 15. Amendments and Revisions to Terms

  1. The Company may amend or revise these Terms at any time as it deems necessary.
  2. After the Company has posted the contents of an amendment or revision on this website, the Customer shall be deemed to have accepted them.

Section 16. Prohibition of Purchases Intended for Resale

The Company strictly prohibits the purchase of products sold on this website for the purpose of resale, redistribution, or any other commercial use.

In the event of a violation of the above, the Company may take any of the following measures without prior notice to the Customer.
(i) Cancellation of all or part of an order
(ii) Suspension or deletion of Member accounts
(iii) Refusal of future purchases

The Company shall not be liable for any resale activities by the Customer or for any damages resulting from such activities.
The Customer shall be liable for any damage caused to the Company or a third party as a result of violating this Section.

Section 17. Jurisdiction

All litigation arising out of or in connection with use of the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Section 18. Governing Law

The interpretation, validity, and performance of these Terms shall be governed by the laws of Japan.