개인정보처리방침
1. About this Policy
This Policy stipulates the handling of personal information of customers who use the services (hereinafter referred to as the "Service") provided by transcosmos inc. (hereinafter referred to as the "Company") through the website TOKYO MANGA BASE (hereinafter referred to as the "Website").
2. Definitions of Terms
Among the terms used in this Policy, the definitions of "personal information" and "retained personal data" are as provided in Article 2 and Article 16 of the Act on the Protection of Personal Information (hereinafter referred to as the "Act").
3. Proper Acquisition of Personal Information
Through the Website, the Company collects the following information from customers who use the Service. In addition, the Company does not acquire customers' personal information through deception or other wrongful means.
(1) Information provided by customers upon membership registration, order placement, payment, or inquiry, including but not limited to their names, addresses, telephone numbers, email addresses, dates of birth, genders, and credit card information.
(2) Information automatically acquired when accessing the Service, including but not limited to IP addresses used when connecting to the Internet, URLs of pages viewed on the Website, dates of access, and product information viewed.
4. Use of Personal Information
The Website uses personal information obtained from customers for the purposes listed below. Unless the customer's prior consent is obtained, such information will not be used beyond the scope of these purposes. However, this does not apply to the matters stipulated in Article 18, Paragraph 3 of the Act.
(1) When customers use the Service
(i) Authentication when logging in to the Service as a registered member
(ii) Delivery and payment processing when purchasing products
(iii) Display of product information and websites deemed useful to customers, based on browsing histories and purchase histories
(2) Information collection and email communications through surveys, sweepstakes, and other activities
(3) Responding to inquiries and complaints from customers
5. Ensuring Data Accuracy
The Website may request customers' cooperation to ensure that their personal data is accurate and up-to-date.
6. Ensuring Data Security
To prevent the leakage, loss, or damage of customers' personal data, and to ensure other aspects of safe management, the Website takes the following necessary and appropriate measures.
(1) Encryption of communication
Communication between customers and the Service is protected by encryption technology (SSL).
(2) Internal regulations
The Website handles customers' personal information appropriately in accordance with internal regulations.
(3) Manuals
In operating the Service, the Website has established manuals for the protection of personal information.
(4) Enhancement of system security
The computer system of the Website is operated securely with appropriate security measures in a robust data center.
7. Supervision of Employees
When handling customers' personal information, the Website provides necessary and appropriate supervision of its employees to ensure that personal information is managed securely.
8. Entrustment and Supervision of Personal Information Handling
The Website entrusts the handling of customers' personal information to external contractors as described below. The Website also exercises necessary and appropriate supervision over these contractors to ensure that customers' personal information is securely managed.
(1) Payment service providers
(i) Contents of entrusted personal information
Name, phone number, credit card number, expiration date, email address, and other information necessary for payment
(ii) Handling of entrusted personal information
Processing of personal data necessary for payment of product price
(2) Product suppliers
(i) Contents of entrusted personal information
Name, postal code, address, phone number, email address, and other information necessary for product shipment
(ii) Handling of entrusted personal information
Reference to personal data necessary for product shipment and inquiries related to delivery
(3) Delivery contractors
(i) Contents of entrusted personal information
Name, postal code, address, phone number, email address, and other information necessary for product shipment
(ii) Handling of entrusted personal information
Reference to personal data necessary for product shipment and inquiries related to delivery
9. Provision to Third Parties
The Company does not provide personal data to any third party without obtaining the prior consent of the customer, except as provided in the items of Article 27, paragraph 1 of the Act.
10. Disclosure of Retained Personal Data
To ensure smooth handling, the Company responds to requests regarding retained personal data, including but not limited to requests for its disclosure; correction, addition, and deletion; discontinuance of utilization; discontinuance of provision to third parties; and erasure.
11. Cookies
The Website uses cookies to display personalized content and to provide social media features. The Company also collects information about how users interact with the Website. By continuing to use this Website, you consent to the use of cookies. Cookies are small text files that help users use websites more effectively. Where cookies are essential for the operation of this Website, they may be stored on users' devices as permitted by law; however, your consent is required for the use of all types of cookies. This Website uses different types of cookies, some of which are placed by third-party services displayed on the Company's web pages.